IMPORTANT FIX

3D Box Fix - Chrome 93/94 - 03. Sep 2021

What happened?

With the very latest stable release of the Chrome browser (V93), a problem arose across all sites that use our POWER products.
Site elements that have the 3D box capability do not render anymore in Chrome browsers with that version.
We took immediate action and prepared a hotfix code that you can use to quickly solve that issue. We will initiate and submit product updates today on Friday the 2nd of September 2021 and will update this page as soon as updates are available in the marketplace. We’ll keep you updated and are very sorry about the circumstances!

What should I do now?

Friday 3rd September 2021 - 5:30PM (UTC)
A product update for POWER THEME / POWER Professional is available now. Please follow STEP 2 (only).
If you are using a cloned version of the theme we recommend applying the hotfix.

Friday 3rd September 2021 - 7:30PM (UTC)
A product update for POWER Starter is available now. Please follow STEP 2 (only).
If you are using a cloned version of the theme we recommend applying the hotfix.

1
Add hotfix code This should be done as soon as possible on sites that use POWER. 
2
Update the product Once the update of our POWER THEME / POWER Professional / POWER Starter is available in the HubSpot marketplace, we recommend installing that new version via Settings > Marketplace Downloads > POWER > Install Update.
You can register for the product update newsletter at the end of this page.
3
Remove hotfix code After updating the product, you are free to remove the hotfix code from your account. 
Note: If you are using a cloned theme instead of the original theme version or a child theme version you should keep the hotfix code in place.

How to add the hotfix code

Chrome-Bug-Hotfix-How-To

 

  1. In your HubSpot portal go to Settings > Website > Pages
  2. Select All Domains or just the one(s) where POWER is used
  3. Add the hotfix code to the beginning of the input under HTML > Site header HTML
  4. Save the changes
  5. Verify that the site elements show correctly. (Note that the page cache can take a bit to update. You might have to reload the page a couple of times).

 

Hotfix code for POWER THEME / POWER Professional / POWER Starter:

 

 

Hotfix code for POWER Full Pack:

 

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