Do I get support when purchasing the theme?
POWER Pro theme includes unlimited technical support
- Submit a Ticket
- Chatbot for FAQ
- Live Chat
- Documentation and Module Library
- Video Tutorials
- FAQ via our Knowledge Base
Custom features or functionalities are excluded from the included support. If you experience a technical issue as a result of customization (not developed by our team), we can offer paid support at an hourly rate.
Premium Theme Support
We can offer theme support via Zoom as a premium service.
This can be purchased at an hourly rate or can be deducted from the included 2 hours of contingent time available with your theme purchase.
There are some situations where we may offer support via Zoom as an included service, this is solely at our discretion.