Live Chat Support Hours and Alternative Assistance Options

Summary: This article provides information about the availability of the human support team for live chat assistance.

The human support team is available for live chat assistance during the following hours:

• Monday to Friday
• 7 AM to 7 PM CST (U.S.)

During these hours, customers can engage with a human agent for support. However, please note that agents may be unavailable if they are in a meeting or otherwise occupied.

If live chat is not available, customers can also:

• Submit a support ticket through the Support Form
• Send an email for assistance
• Access live chat via the Contact page

For immediate assistance, utilize the live chat service during the specified hours. If you need help outside of these times, consider submitting a support ticket or sending an email for a response at a later time.