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Can You Transfer a Theme Between HubSpot Accounts?

This article explains the possibilities of transferring a theme between HubSpot accounts works, including limitations and required steps.

Theme Transfer Limitations

  • HubSpot licenses are tied to the portal where the theme was originally purchased. Therefore, it is not possible to transfer a theme from one HubSpot portal to another.
  • The HubSpot marketplace does not allow for the transfer of themes between different portals.

Options for Users Needing a New Theme

If you need to use a theme on a new HubSpot portal, consider the following options:

  1. Purchase a New Theme:

    • If you are switching to a new portal, you will need to purchase a new theme for that portal.
    • You may be eligible for a discount on the new theme if you refund the old theme.

  2. Refund Process:

    • To initiate a refund for the old theme, you can mention that the previous portal is no longer in use and specify the new portal where you will be purchasing the theme.
    • Once the new theme is purchased, you can notify support to request a refund of a portion of the new purchase price.

Conclusion

Transferring a theme between HubSpot accounts is not supported due to licensing restrictions. Users must purchase a new theme for a different portal, but they may be able to receive a discount by refunding the original theme.