What if there's a bug?

Please report the bug so we can fix the issue in a future update for the theme and provide you with a hotfix as needed

The more information you can provide, the better! Submit a bug report.

Here is a list of info our team needs to know for a bug:

  • description of the issue, including the module if applicable
  • whether you made a change that triggered the issue (i.e. added a new module to the page, installed a theme update, etc.)
  • what version of the theme you're using
  • device information (which devices have you observed the issue on)
  • browser information (what is the version number for the browser(s))
  • page link(s) where you've identified the issue
  • screenshots and video recordings